FAQs · Denver
Frequently asked questions
What should I do immediately after a sewage backup in my Denver home?+
First, avoid entering the affected area as sewage can contain harmful bacteria and viruses. Turn off the electricity to the flooded area if it is safe to do so. Contact a professional biohazard cleanup service to assess the situation and begin the cleanup process.
What are the health risks associated with sewage backup cleanup?+
Sewage contains pathogens such as bacteria, viruses, and parasites that can cause illnesses like gastroenteritis, hepatitis, and respiratory infections. Direct contact or inhalation of contaminated particles poses significant health risks. Professional cleanup helps reduce these hazards.
Can I clean up a sewage backup myself, or should I hire a professional?+
Due to the biohazardous nature of sewage, professional cleanup is strongly recommended. Professionals have the proper training, equipment, and disinfectants to safely remove contaminated materials and sanitize the area. DIY cleanup can lead to incomplete decontamination and increased health risks.
Will my homeowner's insurance cover sewage backup cleanup?+
Coverage for sewage backup varies by policy. Many standard homeowner's policies exclude sewage backup unless you have added a specific rider or endorsement. It is important to review your policy and contact your insurance provider to understand your coverage and any deductible that may apply.
How long does the sewage backup cleanup process typically take?+
The duration depends on the severity of the backup, the size of the affected area, and the extent of contamination. A professional cleanup company can provide an estimate after an initial inspection. The process includes water extraction, drying, disinfection, and odor removal, which may take several days.
How do professionals remove odors after a sewage backup?+
Odor removal is achieved through a combination of thorough cleaning, disinfection, and the use of specialized equipment such as air scrubbers, ozone generators, or thermal fogging. These methods neutralize volatile organic compounds and microorganisms that cause persistent smells.
What items are typically discarded after a sewage backup, and what can be salvaged?+
Porous materials like carpet, drywall, insulation, and upholstered furniture that have been contaminated with sewage are usually discarded because they cannot be adequately disinfected. Non-porous items like metal, glass, and hard plastics may be salvaged after thorough cleaning and disinfection by a professional.
Do I need to evacuate my home during sewage backup cleanup?+
It is often recommended to vacate the affected area, especially if the backup is extensive or involves raw sewage. Professional cleanup crews may set up containment zones to prevent cross-contamination. Your cleanup provider can advise on whether temporary relocation is necessary for your safety.
Who do I call for a biohazard cleanup emergency in Denver?+
For any life-threatening emergency, dial 911 immediately. For biohazard cleanup emergencies, call Denver Sewage Backup Cleanup at (888) 548-4460 for fast local response. Before any digging or excavation, call 811 so underground utilities can be marked.
How can I verify a biohazard cleanup company in Denver is licensed and legitimate?+
Check the company's license and insurance directly, confirm their local address and phone, and review official guidance from authorities like EPA Mold Resources (https://www.epa.gov/mold). You can also look up consumer protections through your local government.
What official resources cover biohazard cleanup standards in Denver?+
Relevant authorities include EPA Mold Resources and CDC. For city services and non-emergency help in Denver, you can also reach 311.